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We take this opportunity to remind our clients to be alert to the increasing number of Scammer text messages.

The following is taken from the Australian Government Australian Cyber Security Centre (read more here) and is a good simple summary on how to protect yourself.

Don’t fall for scams in two steps

First, check if it is a scam

• Go direct to a source you can trust. Visit the official website, log in to your account, or call their phone number. DO NOT use the links or contact details in the message or given to you on the phone.
• Check what the official source says about what details they might request from you. Often companies or government agencies will say what they will and will not ask you online or over the phone. For example, the bank may tell you that they will never ask for your password. If someone claiming to be from the bank then asks you for your password, you know it is likely a scam.

Then, if you still think it’s a scam

• Don’t click on links, open any attachments or reply to requests. Scam messages may try and trick you into giving out your personal information. A scammer might ask for your bank account details, passwords or credit card numbers. They may also ask you to download files, software, or allow remote access to your computer.
• Contact your bank. Contact your financial institution if you think your credit cards or bank account may be at risk. They may be able to close your account or stop a transaction.
• Refer to Scamwatch. If you get a scam message or phone call, you should ignore it and report it to ACCC’s Scamwatch.
• Report a cybercrime or security incident on ReportCyber. Your help keeps Australia secure.

NEVER CLICK ON A MOBILE TELEPHONE APP AT THE REQUEST OF AN UNKNOWN CALLER WHILE THEY WAIT ON THE LINE.